Terms and refunds

Last updated 10 November 2026.

What you're buying

A pass gives one account access to one exam's practice questions in the StreamSoft Learn app for 30 or 90 days from when the payment goes through. Buying another pass for the same exam adds its days onto the end of the one you have. Prices are in South African rand and include VAT where it applies.

Original questions

Every question is written by StreamSoft against the exam's published objectives. StreamSoft Learn doesn't contain, and must never be used to share, questions from a real exam. It isn't affiliated with or endorsed by any certification body or test-delivery provider; exam names are their owners' trademarks and are used only to say what the practice covers.

Using your pass

• Your account is for you alone. It can be signed in on two PCs at a time.
• You may not copy, record, publish or share the questions or explanations, or use any tool to collect them. Each question shown is recorded against the account it was shown to.
• We may end a pass without a refund, and close the account, if the questions are copied or shared, or the account is shared.
• Daily limits on sessions and questions apply, set high enough for any amount of real study.

Refunds

If StreamSoft Learn isn't right for you, ask for a refund in My account > Orders within 7 days of buying, provided you haven't finished more than one full-length timed exam with that pass. We refund to the card or account you paid with, through PayFast, usually within 10 working days, and the pass ends when the refund is made. If something on our side stopped you using a pass you paid for, contact us and we'll put it right - with extra days or a refund.

Cancelling

Passes are once-off payments: nothing renews and there is nothing to cancel. You can close your account at any time by emailing us.

Contact

StreamSoft · streamsoft.co.za/contact